Frequently Asked Questions

The Municipal Hall is open Monday to Friday, 8:00 AM to 5:00 PM, with a lunch break from 12:00 PM to 1:00 PM. We are closed on weekends and national/local holidays.

Visit our Government Directory page to find contact information for all municipal offices and department heads.

Currently, most services require in-person applications. However, we are working on implementing online services for select transactions. Check individual service pages for updates.

For birth certificates registered in Solano, it typically takes 15-30 minutes while you wait, provided the record is readily available.

Yes, but they must bring:

• An authorization letter signed by you
• Valid ID of both you and the representative
• Photocopy of your valid ID

Both are certified true copies. PSA certificates are the nationally-recognized version required for passport and visa applications. Local civil registrar certificates are accepted for most local transactions and are often processed faster.

Business permits must be renewed annually, preferably in January. The deadline for penalty-free renewal is typically January 20th of each year.

To start a new business, you'll need:

• DTI Registration (for sole proprietorship) or SEC Registration (for corporation)
• Barangay Clearance
• Community Tax Certificate (Cedula)
• Location Sketch/Map
• Contract of Lease (if renting)

Visit our Business Permit page for complete details.

Currently, we accept cash payments at the Municipal Treasurer's Office. We are working on implementing online payment options for taxes and fees.

Visit the Municipal Treasurer's Office at the Municipal Hall with your Tax Declaration or latest Official Receipt. Payment is in cash. Property taxes are due quarterly, but you may pay annually to avail of discounts.

Go to the Municipal Social Welfare and Development Office (MSWDO) with:

• Birth Certificate or any valid ID showing your age (60 and above)
• 1x1 ID photo
• Barangay Residence Certificate

The ID is issued for free.

Senior citizens enjoy 20% discount and VAT exemption on purchases (with a minimum purchase amount per establishment), priority lanes, and access to special programs and medical assistance from the municipality.

Thank you for helping us improve! Please send us message at volunteer@bettersolano.org and write "Website Issue" as the subject. Describe the problem and include the page URL if possible.

Yes! Better Solano is fully responsive and optimized for mobile phones, tablets, and desktop computers.

Ramon Logan Jr. is the developer behind BetterSolano.org. Based in the United Arab Emirates, he works in IT and practices full-stack development, helping build practical digital solutions in web development, design, cloud services, and cybersecurity. He also started HelloPinas.com, a small cloud-based solutions initiative.

Ramon contributes to BetterGov.ph, a volunteer-driven civic-tech effort focused on improving access to local government information and services in the Philippines. He is also an individual participant of the OpenJS Foundation, a nonprofit supporting open-source JavaScript communities worldwide.

Ramon has made the Solano Project open source under MIT | CC BY 4.0 to empower community-driven development, and contributions are warmly welcomed from everyone; whether you are a developer, data researcher, designer, content writer, translator, or a concerned citizen of Solano, your participation helps shape the project for all.